BROWSE BY TOPIC:

ABOUT JERRY

  • Is Jerry really free? How does Jerry make money?

  • Are the quotes you show me sponsored ads?

  • Will getting a quote from Jerry affect my credit score?

  • Is my personal information safe with Jerry? Will you sell my data?

  • How do I switch to a different insurance carrier through Jerry?

  • Why isn’t the Jerry app working?

  • The link you sent me isn’t working — what should I do?

QUOTES

  • What factors affect my car insurance rate?

  • Why did my quote go up from the price I saw earlier?

  • Why is my insurance quote so high?

  • How long is my insurance quote valid?

  • Why am I only seeing one carrier? Can I get more quote options?

  • Why was I declined for coverage?

  • Can I get a quote for SR-22 insurance?

  • Can I get insurance without owning a car (non-owner insurance)?

  • Do you offer home or renters insurance?

  • Can I get insurance if my car has a salvage or rebuilt title?

COVERAGE

  • What is the difference between liability-only and full coverage?

  • What does comprehensive coverage cover?

  • What does collision coverage cover?

  • What is uninsured motorist coverage and do I need it?

  • What is gap insurance and do I need it?

  • What is a deductible and how does it affect my premium?

  • What is bodily injury liability coverage?

  • What is medical payments coverage (MedPay)?

  • What is state minimum coverage and is it enough?

  • Does my insurance cover me when I borrow someone else’s car — or if I lend my car to a friend?

  • What happens if my car is totaled?

  • How do I insure a brand new car I just bought?

  • What is a vanishing deductible or safe driver reward program?

POLICY & DOCUMENTS

  • What is a declarations page (dec page) and what does it show?

  • How do I get proof of insurance or my insurance ID card?

  • Why is my policy still showing as pending?

  • What documents do I need to submit?

  • Why were my documents declined?

  • Does my insurance carrier report my coverage to the DMV?

  • What is an SR-22 and how do I get one filed?

  • How do I update my lienholder (lender) information?

  • How do I add or remove a vehicle from my policy?

  • How do I change my address on my policy?

  • When does my policy renew and will the price change?

PAYMENTS

  • How do I make a payment?

  • Can I postpone or push back my payment due date?

  • Is there a grace period if I miss a payment?

  • Why did my payment amount increase?

  • How do I set up or cancel autopay?

  • Can I pay my policy in full instead of monthly?

  • I was charged twice. What do I do?

  • I cancelled my policy but was still charged. What happens now?

  • How do I get a refund after cancellation?

  • How do I get a refund after cancellation?

CLAIMS

  • How do I file a claim?

  • What should I do immediately after a car accident?

  • What happens when my car is totaled?

  • Should I file a claim for minor damage, or pay out of pocket?

  • How do I check the status of a claim?

  • Will filing a claim raise my rates?

  • Can Jerry help me if I’m having a dispute with my carrier over a claim?

TELEMATICS

  • Will my telematics score affect my insurance premium?

  • What driving behaviors are tracked by telematics?

  • Does telematics track my location?

  • What is Jerry DriveShield?

  • Can I use both my carrier’s telematics program and Jerry DriveShield at the same time?

  • How long does a telematics enrollment period last?

  • How do I turn off drive tracking?

  • Does my insurance carrier offer a telematics or safe driver discount program?

  • How does DriveShield calculate my driving score?

  • Is my driving data private and secure?

  • Does DriveShield cost anything?

  • How do I sign up for DriveShield? Can I opt out?

  • What if DriveShield scores a trip when I was a passenger, not a driver?

  • Can DriveShield help lower my car insurance rate?

CANCELLATION

  • How do I cancel my policy?

  • Why was my policy cancelled?

  • Can I reinstate a cancelled policy?

  • What happens if I have a lapse in coverage?

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