Jessica has spent over a decade in the insurance industry, developing deep expertise across customer service, sales, and chat support. She spent 7 years at GEICO, where she gained hands-on experience helping customers navigate policy changes, coverage needs, and billing concerns. For the past 5+ years, Jessica has been at Jerry, where she continues to support customers with empathy and clarity, always focused on making insurance easier to understand. She is passionate about finding the right solutions for every situation and believes in delivering service that’s both helpful and human. When she’s not working, she’s proudly enjoying life as a mom.